Support
Documentation
All users have free access to our online Documentation Library. This provides a detailed description of the functions in the software through an easy to navigate structure and search field.
Basic Support
Basic Support includes email support at support@ledwizard8.com (or the form below) and phone support at (800) 294-7273.
You can add Basic Support to your subscription plan in the LED Wizard 8 Store.
Premium Support
Premium Support adds Online Support Sessions with one of our experts and tracking in our Ticketing System.
You can add Premium Support to your subscription plan in the LED Wizard 8 Store.
If you are not currently subscribed to a support plan, check out our Pricing & Features page to learn more.
Submit a Support Request
As an alternative to email, Basic and Premium subscribers may use this form to submit a request for support.
Need to contact us about something else?
If you’re not looking for software support, please do not use this form. Instead, visit our Contact page to learn how to get in touch.