Support

Documentation

All users have free access to our online Documentation Library. This provides a detailed description of the functions in the software through an easy to navigate structure and search field.

Basic Support

Basic Support includes email support at support@ledwizard8.com (or the form below) and phone support at (800) 294-7273.

You can add Basic Support to your subscription plan in the LED Wizard 8 Store.

Premium Support

Premium Support adds Online Support Sessions with one of our experts and tracking in our Ticketing System.

You can add Premium Support to your subscription plan in the LED Wizard 8 Store.

If you are not currently subscribed to a support plan, check out our Pricing & Features page to learn more.

Submit a Support Request

As an alternative to email, Basic and Premium subscribers may use this form to submit a request for support.

  • Please describe the problem in as much detail as possible.
  • You may include any files that you would like us to see that may help us with your case
    Drop files here or
    Accepted file types: jpg, jpeg, png, pdf, doc, docx, Max. file size: 100 MB, Max. files: 10.